HOME ENERGY ASSISSTANCE PROGRAM (HEAP)
Provides financial assistance in the form of an annual (once every 12 months) utility payment for gas, electric, propane or firewood to help with the high costs of heating and/or cooling.
Annual utility bill assistance can range from $350 to $1000, depending on the total household income and energy costs.
Note: Applicants MUST be residents of Placer or Nevada Counties to qualify for HEAP or ECIP assistance.
APPLYING FOR ASSISTANCE (HEAP and or ECIP)
To apply for annual or emergency utility assistance through HEAP or ECIP, please call (888) 524-5705 and follow the prompts that lead to the correct mailbox corresponding to your need (see below). All calls are returned in the order they are received, within 24 - 48 hours. The mailbox only accepts up to 40 calls per day. If the mailbox is full, you will need to try again after 9am the following day.
When prompted to make a selection, choose from the following:
PRESS 1.
If you reside in Placer County.
PRESS 2.
If you reside in Nevada County.
A program assistant will return your call and process your application over the phone. A packet of information will then be sent to you with instructions for gathering and submitting qualifying information, such as pay stubs and utility bills.