THE LOW-INCOME WATER ASSISSTANCE PROGRAM (LIHWAP)
Provides assistance to eligible households to pay water and wastewater bills. Applications are currently being excepted only for past due bills. Assistance will be available to pay current bills in December of 2022.
•LIHWAP can offer a one-time payment to help pay residential water and wastewater utility bills, and prevent other adverse effects.
•To be eligible for LIHWAP a client must be income qualified, OR a current recipient of Calworks, CalFresh, or LIHEAP.
•The bill must be past due AND the water or wastewater system MUST be enrolled in the program to receive payment. Effective December 2022, we will be authorized to pay current or past due water/wastewater bills.
•Qualified applicants are selected on a first come first served basis, with priority given to those with the highest utility costs in relation to income, and/or vulnerable populations (including elderly, disabled, and small children). The applicant must meet all the necessary guidelines and income requirements outlined in the program.
•Applicants MUST be residents of Placer, Nevada, Plumas, or Sierra County to qualify for LIHWAP assistance through Project GO, Inc.
APPLYING FOR ASSISTANCE
To apply for assistance, please call 1-888-524-5705 and PRESS 3 for LIHWAP. If the voicemail box is full, call back the following day (9am-12pm and 1-4pm, Mon-Fri) Once you are able to leave a message, a program assistant will return your call within 1-3 business days and begin your application over the phone. A packet of information will then be sent to you with instructions for gathering and submitting qualifying information, such as pay stubs and utility bills.
A program assistant will return your call and process your application over the phone. A packet of information will then be sent to you with instructions for gathering and submitting qualifying information, such as pay stubs and utility bills.